Maria HoyosGrijalva
Title: Tech Support Specialist, Tier 1
Your main daily tasks: ReviewHelp Desk tickets, fix issues
One long-term project: Building a personal website
Your main mission/what gets you excited about tech: The constant change and introduction of new technology.
Experience: IT Intern -> College Tutor -> Teacher -> IT
Education: Bachelor of Arts in English from the University of Arizona and working toward my Bachelor of Science in Software Engineering from Arizona State University.
Hobbies: Learning Japanese, asking on Reddit why Japanese has three different alphabets; and video games.
Favorite Dessert: Peanut Brittle
Nathan Simper
Title: Technology Support Specialist, Tier 1
Three of your main daily tasks: My main focus is on troubleshooting, diagnosing, and resolving tech-related issues.
One long-term project: I haven't started any long-term work-related projects, but in my personal time, I have started programming and designing my own remote-controlled model plane from scratch.
Your main mission/what gets you excited about tech: I love problem-solving and simply making things work
Experience:
- 1 year as a Help Desk Technician
- 6 years of building, selling, and troubleshooting/repairing PC parts and gaming computers
Education:
Two Associate Degrees from Portland Community College
Working toward a bachelor's degree in computer science from Western Governors University
Favorite Dessert: Brownies